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Hurricane Idalia Claims

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Home Insurance Glossary

Here’s a list of terms and definitions to help you build your policy and choose the coverage you want to pay for.

Actual Cash Value

The cost to replace damaged, destroyed, or stolen personal property, minus depreciation (the wear and tear of the item since you bought it).

Attractive Nuisance

Hazardous circumstances on a property that could attract and injure children, which the owner of the property could be held liable for.

Assignment of Benefits

An agreement that provides the benefits of your claims to another person.

Appraisal

A professional assessment of the value of property, including a home, personal property, and property losses.

Application

A form the insurance buyer fills out to provide necessary information to the insurer to create a policy.

Animal Liability

Additional coverage for any damage or injury your pets may cause to property.

Agent

A state-licensed representative from an insurance company who acts as an intermediary between insurance buyers and the insurance provider.

Admitted Carrier

An insurance provider that has a license from the state to write and sell insurance policies.

Adjuster

An insurance agent who evaluates claims to determine how much the insurance provider has to provide.

Additional Valuable Items

Extra coverage for items of particularly high value that you can include in addition to your contents or personal property coverage; includes jewelry, art instruments, antiques, expensive collections, and other extra valuable items. See Contents.

Additional Living Expenses

See Temporary Living Expenses.

Additional Coverages

Optional insurance coverage for other property that you can add to your policy.

Additional Interests

Any person or company with a stake in whether your home is insured, like your mortgage lender. They aren’t covered by your policy but are alerted that you have insurance.

Additional Insured

Someone who has a financial interest in your home that should also be covered by your policy but either doesn’t live with you or does but isn’t a family member or spouse.

Basic Plan

One of the three plans you may choose from when building an OpenHouse Home Insurance Policy. After picking a plan, you can customize your coverages to your needs. The Basic Plan provides coverage for taking care of just the essentials.

Burglary

Coverage for stolen or destroyed property in the event of another person breaking and entering the insured person’s property.

Binder

A temporary insurance policy that the insurer provides before issuing the actual agreed-on policy.

Betterments

Permanent additions or changes to the property that increase the property’s value.

Coverage

The protection and benefits you receive in your insurance policy agreement.

Cost to Rebuild Home

The cost to completely rebuild your house, based on factors like materials, style, and age. It’s not the same as the market value or the amount you paid for it.

Contents

Coverage that helps pay to replace personal belongings, like furniture, clothes and electronic devices, lost in a peril.

Coinsurance Clause

A section of your insurance policy requiring you to have coverage equal to 80% of your home’s replacement value.

Co-Applicant

A co-applicant is a spouse or family member who lives with you that should also be a Named Insured and covered by your home insurance policy.

Classic Savings

Discounts to your premium from the insurance provider for certain home features, like having hurricane shutters or a monitored fire alarm.

Claim

Your payment request to your insurance provider for any losses covered under the policy agreement.

Certificate of Insurance

A document from the insurance provider proving that you have business insurance.

Catastrophe Management Plans

Policies by insurance companies to handle and mitigate the effects of catastrophic events and ensure timely support.

Catastrophic Ground Cover Collapse

An event in which a home becomes unlivable due to the abrupt collapse of the ground beneath the property.

Catastrophic Coverage

Coverage for low-probability, expensive and disastrous events like earthquakes, floods, hurricanes, and terrorist attacks. These are often excluded from standard home insurance.

Catastrophe

An unpredictable, high-magnitude loss.

Cancel/Cancellation

Termination of an insurance contract prior to the specified end-date in the policy.

Dwelling Coverage

Coverage for physical damage to the structure of your home.

Dwelling

The main structure on your property, usually listed on your homeowners insurance by its address, and any attached structures.

Depreciation

The decrease in value of property as it ages or experiences typical wear and tear.

Deductible

The limited amount you’re responsible to pay during certain insurance claims before the insurance provider pays the rest.

Declarations Page

A section of your insurance policy that outlines key information about your coverage.

Date of Issue

The calendar date that an insurance provider creates a given policy.

Damage/Damages

Harm inflicted on a person or property that could be grounds for an insurance claim.

Expiration Date

The calendar date that tells you when your policy coverage ends and when your renewal policy will begin.

Exclusion

Whatever isn’t covered in an insurance policy, including certain perils, situations, hazards, or properties.

Excess and Surplus (E&S) Lines Insurance

A specialty insurance market that offers policies to people who have been denied coverage.

Escrow

A bank account that guarantees funds are available to pay costs like homeowners insurance premiums, property taxes, and mortgage payments.

Endorsement

A policy amendment that adds, changes, or removes coverage for specific property and takes precedence over the insurance contract’s limits.

Emergency Measures

The necessary actions taken by homeowners to resolve sudden circumstances that are serious and urgent. This includes protecting their property before a storm or taking actions after an incident to prevent additional harm.

Effective Date

The calendar date on which the insurance coverage starts.

Fungi and Mold Insurance

Coverage that helps pay for property damage due to fungi, mold, and bacteria.

Frame

A building’s exterior walls, floors, and roofs that are made of flammable material, namely wood.

Force-Placed Insurance

A homeowners insurance policy your mortgage lender buys when you do not pay your premiums or cancel the policy.

Flood Zones

Areas designated by their likelihood of flooding as determined by the Federal Emergency Management Agency (FEMA).

Flood Zone X

An area with low-to-moderate flood risk.

Flood Zone VE

A coastal area with a higher chance of flooding from storm waves and tidal surges.

Flood Zone V

A coastal area with a higher chance of flooding, especially from wind-driven waves.

Flood Zone C

An area with less than a .2% likelihood of flooding annually.

Flood Zone B

A moderate-risk flood zone with a .2% likelihood of flooding annually.

Flood Zone AO

A high-risk flood zone near rivers and streams that can see one- to three-foot-deep floods in the form of sheet flow.

Flood Zone AH

An area near a water hazard that has a one percent likelihood of shallow flooding between one and three feet annually.

Flood Zone AE

An area considered to be a high-risk flood zone due to its proximity to floodplains, rivers, lakes, and other bodies of water.

Flood Zone A

A low-lying area near a large body of water that has a 26% likelihood of flooding during a 30-year mortgage.

Flood Insurance/Exclusion

Coverage for flood damage in the home, which is typically not included in homeowners insurance and instead is provided by the National Flood Insurance Program (NFIP) or private flood insurers.

First Notice of Loss (FNOL)

The first step in the insurance claims process in which a policyholder alerts the insurance provider about a covered loss or injury.

Fire Wall

A physical, fire-resistant wall on a property that maintains structural stability and controls the spread of a fire.

Fire Resistive

Describes structural materials that can withstand high temperatures for long periods without collapsing.

Fire Insurance

Coverage that is usually included in homeowners insurance policies for property damage due to accidental fire.

Fire Hazard Severity Zones

Areas in California whose physical conditions create moderate, high, and very high levels of wildfire risk.

Fair Access to Insurance Requirements (FAIR) Plan

A state-run program that ensures every homeowner gets coverage even if they cannot get it in the regular market.

Grace Period

The period after a missed premium payment’s due date when your insurance provider cancels your policy.

Golf Cart Insurance/Coverage

Additional coverage to your policy that protects your golf cart and other property in the event you cause or experience damage.

​​Garage

The place where you park your vehicle, which may or may not be a different address from your primary residence.

Hurricane Screen Enclosure Coverage

Coverage that helps pay to repair or replace your screened enclosure if it’s damaged during a hurricane (after you pay the hurricane deductible). Screened enclosures are not included in hurricane coverage unless you include this coverage.

Hurricane Deductible

A separate deductible that applies only to damage caused by hurricanes, often based on a percentage of your home’s value.

Housekeeping

The maintenance and upkeep of a property, including the actions taken to ensure the safety, security, and condition of your home.

Home Warranty

A separate contract from your homeowners insurance policy that protects your home’s appliances and other systems if they malfunction.

Home Rebuilding Cost

See Cost to Rebuild Home.

Homeowners Insurance

Coverage that includes your dwelling, other structures, additional living expenses, personal liability, and personal property.

Home Inventory

A complete list of personal household belongings to be used in the event of an insurance claim regarding your contents.

Home Inspection

A visual examination of your house’s interior and exterior and all other major elements to ensure functionality and report any necessary repairs.

Home Appraisal

An objective assessment of your property’s value based on similar nearby properties.

Homeowners Association Insurance

The insurance policy that your homeowners association uses to cover property damage and liability for common areas, including any damage you may cause.

Homeowners Association Fees

A payment you owe your homeowners association to maintain common areas and amenities based on the group’s evaluation of the costs.

Hazard Insurance

Coverage that protects a homeowner from property damage due to fires, storms, hail, or other natural events.

Hail Damage

Any harm to your property caused by hail, or frozen rain, including cracked glass and interior water damage.

Inventory

See Home Inventory.

Insurer

An insurance provider.

Insured

The person who is protected by the coverage in an insurance policy.

Insurance Fraud

Falsifying or exaggerating the facts of an accident to obtain payment that would not otherwise be made. Common types of insurance fraud are staged accidents, exaggerated injuries, and inflated medical bills.

Insurance Contract

A binding agreement in which the insurance provider is legally required to pay benefits to the policyholder if certain predefined damages or losses occur.

Insurable Interest

The financial stake in an insured property that gives a person grounds to file a claim. See Additional Insured.

Inflation Protection

An upward adjustment of ongoing or future insurance policy benefits in line with inflation.

Improvements

See Betterments.

Identity Fraud Expense Protection

Coverage, often additional, for expenses related to identity theft, including attorney and tax advisor fees, credit report fees, and loss of income.

Jewelry Appraisal

An official and objective assessment of a particular piece of jewelry’s value.

Loss Payee

A person or other entity included on an insurance policy’s declarations page that receives claim payments before the policyholder because of their financial stake in the insured property.

Loss of Use Coverage

See Temporary Living Expenses.

Loss History

A record of a policyholder’s property losses.

Loss

Any damage to property covered by your insurance policy, which is grounds for filing a claim.

Limit of Liability

The predetermined maximum amount your insurance provider will protect you.

Limit

The maximum amount of property coverage you bought as a policyholder.

Licensed

Describes an insurance agent or provider’s certification to operate by a regulatory body.

Liability Insurance

Coverage that protects you from injury or damage you caused to other people or their property.

Larceny

See Theft.

Lapse

The time that passes between the cancellation, nonrenewal, or expiration of an insurance policy and the start of new coverage.

Moratorium

A temporary hold on issuing or updating insurance policies due to the high likelihood of upcoming property damage, such as an approaching storm, ongoing wildfires, or civil unrest.

Moral Hazard

A scenario that occurs when one party has entered the insurance contract with incentive to take unusual risks.

Medical Payments Coverage/Medical Payments to Others

See Medical Expense Coverage.

Medical Expense Coverage

Coverage that may help you pay for medical expenses that arise from an accident on your property, regardless of fault.

Market Value

The price a home would be sold for on the open market, usually confirmed by an appraisal when there is a prospective buyer.

Non-Renewal

The decision to discontinue your policy after the current term expires.

Non-Hurricane Deductible

In any claim not related to a hurricane, this is the amount you pay before the insurance provider pays. See Deductible.

No Loss Statement

A notarized letter that indicates you haven’t experienced any losses as the policyholder that you can file a claim for.

Negligence

Behavior that disregards safety and responsibility, potentially leading to property damage.

National Flood Insurance Program (NFIP)

A federally run flood insurance provider overseen by the Federal Emergency Management Agency (FEMA).

Named Perils/Named-Peril Policy

A policy that offers coverage only for specifically called-out events that cause loss or damage.

Named Insured

The owner of the insurance whose name appears on the policy.

Over-Insurance

A scenario in which your coverage highly exceeds the value of the insured property.

Other Structures

Structures not directly connected to the dwelling that are present on your primary residence and may be insured under a homeowners insurance policy.

Open Peril

A type of coverage that protects against a range of events that can cause loss except for those specifically excluded in the insurance policy.

Ordinance Protection

Coverage that helps cover the additional cost to meet newer building codes required by law when rebuilding your home after a covered loss.

OpenHouse Savings

In addition to classic savings, OpenHouse offers over 25 unique savings to reward your life choices, such as being an organ donor, owning a pet, or having life insurance.

Occurrence

Any event causing damage or physical injury to a third party and resulting in a claim on an insurance policy.

Protection Class

A ranking given to a home based on its community’s fire-fighting capabilities as a way to determine the premium.

Property Damage

Injury to real or personal property. See Damage/Damages.

Property Insurance

See Property and Casualty Insurance.

Property and Casualty Insurance

A category of insurance coverage that protects your possessions or the injuries and damage you cause to other people and their possessions.

Proof of Insurance

Documentation from an insurance provider or agent that proves you have homeowners insurance to third parties, such as a mortgage lender.

Primary Residence

The home you own and live in.

Primary Homeowner

The main owner of a primary residence.

Premium

The amount you pay for insurance coverage, often monthly, as a policyholder.

Policyholder/Policy Owner

An individual who purchases insurance coverage, receives the policy’s benefits, and has the right to change, cancel, or continue coverage.

Policy

The contract you have with your insurance company that explains what’s covered and when. See Insurance Contract.

Plus Plan

One of the three plans you may choose from when building an OpenHouse Home Insurance Policy. After picking a plan, you can customize your coverages to your needs. The Plus Plan provides coverage for people who want to maximize their protection.

Physical Hazard

Behaviors or conditions that lead to or contribute to a peril.

Personal Reports

A document of your loss history over the last seven years to give insurance providers insight into the risk they take on by insuring your home.

Personal Property Coverage

See Contents.

Personal Liability Umbrella Policy

An additional layer of protection for your assets if a severe accident occurs that exceeds the liability limits of your coverage.

Personal Liability Coverage

Coverage that helps pay the cost of injury or damage you caused to another person or their property if you as the insured are legally responsible.

Personal Injury

Damage inflicted on a person’s body, mind, or reputation as opposed to property damage.

Perils

An event that causes damage to property.

Quote

An estimate of the cost of your insurance policy.

Risk

Your level of exposure to property loss or damage, including possible legal responsibility.

Replacement Cost

The cost it would take to replace or rebuild an item without factoring in depreciation.

Renewal

The opportunity to continue your insurance policy for another term.

Reinsurance

A situation in which insurance providers transfer to another insurance provider some of the risk they take on when selling a policy, usually in areas with frequent catastrophes.

Reinstatement

The insurance provider’s decision to allow a previously canceled policy to restart coverage.

Real Property/Real Estate

An area of land and any structures permanently attached to the land, including buildings.

Rates

See Premium.

Sudden and Accidental Loss Due to Water

A situation in which property is damaged unexpectedly due to water leakage from a plumbing or appliance malfunction.

Subrogation

A situation in which an insurance provider legally brings about a liability suit, on behalf of the insured, against a third party who caused damages to the insured.

Sub-Limit

An additional, lower coverage restriction on valuable items within your coverage limits.

Standard Plan

One of the three plans you may choose from when building an OpenHouse Home Insurance Policy. After picking a plan, you can customize your coverages to your needs. The Standard Plan provides coverage for a comfortable amount of security.

Smart Deductible

The OpenHouse Smart Deductible allows homeowners to earn a growing amount of cash back on their hurricane deductible. If you have a hurricane claim in your first year of having OpenHouse home insurance that meets or exceeds your hurricane deductible, we give you up to 5% cash back. Your savings grow each year that passes without a claim on your policy. After 5 claim-free years, your OpenHouse Smart Deductible gives you up to 100% cash back on your hurricane deductible on a covered hurricane claim (as subject to the Terms and Conditions of the Smart Deductible policy).

Sinkhole Insurance

Coverage that helps pay for damage caused by a sinkhole to your dwelling, other structures, or personal property.

Single-Family Home

A home that has its own utilities and HVAC system and whose owner owns the dwelling and the land it’s on.

Self-Inspection

A unique way that OpenHouse verifies the condition of a property to make inspections easier on homeowners. Self-inspections involve uploading photos online to check the condition of your roof, fire alarm, fire extinguishers, anti-theft devices, surrounding grounds, plumbing systems, and water heater.

Screened Enclosure

A room entirely enclosed by screens for the walls and roof.

Scheduled Property

Added coverage to your insurance policy for particularly valuable items that would otherwise have coverage sub-limits.

Total Loss

A state of property that is so severely damaged that the cost to repair or replace it is more than the value of its coverage.

Third Party Interest

See Additional Interests.

Theft

Taking someone’s personal property.

Term

A limited period for coverage.

Temporary Living Expenses

If your home is unlivable after a covered loss, this coverage helps take care of your increased living expenses. Think about finding a place to stay, dining out if you don’t have a kitchen, and even boarding your beloved pet while your home is rebuilt. Consider your standard of living and how long it could take to rebuild your home.

Underwriter/Underwriting

The process an insurance provider uses to assess your risk and their offer to cover your property under an insurance policy.

Underinsurance

Coverage that is insufficient for the value of your property.

Umbrella Insurance

Extra insurance that protects your liability exposures beyond the limits of other insurance policies.

Vandalism

The intentional alteration, defacement, or destruction of someone else’s property.

Valuable Papers Insurance

Coverage that an organization or person uses to protect their important documents and records in the event of a loss due to a covered peril, such as theft or fire.

Vacant Home Insurance

A standalone policy or endorsement that covers homes that are vacant for an extended period of time.

Wind Mitigation

The process of reinforcing your home with wind-resistant features to protect against wind damage and gain discounts on your home insurance.

Wind/Hail Deductible

The amount you are responsible for paying as the policyholder in the event your home is damaged by wind, hail, wind-driven rain, or similar events. See Deductible.

Water Backup and Sump Overflow Coverage

Coverage that you can add as an endorsement to your home insurance policy to pay for damage caused by backed-up sewers, drains, and sump pumps.

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